We can’t wait to help you get your home sparkling clean! You can easily book your first appointment by giving us a call, or by visiting our website to schedule online. Head over here to schedule your first cleaning and start enjoying a pristine and comfortable home today!”
Our goal is to make your cleaning experience as hassle-free and enjoyable as possible. We’ll bring all the necessary cleaning supplies and equipment to get the job done right. If you have any special requests for the chemicals and cleaning products for us to use, just let us know and provide them. We want to ensure that we’re using the products that work best for you and your home
We know that your time is valuable, so we offer flexible scheduling to fit your needs. Our availability varies, but we provide convenient arrival windows for your cleaning: 9-10am, 12-1pm, and 2-3pm. To check our availability and schedule your cleaning, just give us a call or head over to our booking page. We’re excited to work with you and make your home shine!
We want to make the payment process as simple and stress-free as possible for you. You can easily pay for your cleaning online or over the phone, and we accept all major credit and debit cards. To confirm your appointment, we’ll place a hold on your card for the full appointment amount 24 hours before your cleaning. But don’t worry – your card won’t be fully charged until after we’ve completed our service to your satisfaction.
We understand that every home is unique, which is why our cleaning times can vary. Depending on the size of your home, our cleaning times can range anywhere from 1.5 hours up to 7+ hours of cleaning. But don’t worry – we’re committed to getting the job done right, no matter how long it takes. Our team is dedicated to ensuring that your home looks and feels its best, and we’re excited to make your cleaning experience as stress-free and enjoyable as possible
We’re always happy to accommodate any special requests you may have, so please don’t hesitate to let us know how we can make your cleaning experience even better. If you have any specific requests or questions, we recommend giving us a call after you’ve booked your cleaning online. You can also leave any helpful notes for your cleaners in the comment section while you’re scheduling your appointment. Our team is committed to delivering exceptional cleaning services and ensuring that your home looks and feels its best. We can’t wait to hear from you!
We absolutely love pets, and we’re thrilled to be a pet-friendly cleaning service! We understand that furry friends can leave a lot of hair around the house, so we offer a special service just for them. If you have pets that shed and want to ensure that we give your home the best cleaning possible, simply select our pet hair removal service in the extras section when booking your appointment.
You don’t have to be home while our cleaners work their magic, so feel free to run errands or take care of other important tasks while we take care of your home. If you do need to leave, just leave enter and lock up instructions with our main office, and we’ll take care of everything from there.
Getting ready for your cleaning appointment is easy! To make sure our cleaners can do the best job possible, we recommend that you tidy up any messes and put away any important personal items before we arrive. Then, when our team gets there, simply let them know which areas you want them to focus on, and they’ll take care of the rest!
MANAGE YOUR ACCOUNT
We understand that sometimes plans change, and we’re always happy to accommodate any updates or adjustments you may need to make. You have two easy options for making changes to your cleaning appointment: you can log into your customer portal and make changes there, or simply give us a call and we’ll take care of everything for you.
We know that you value consistency and want to have a great cleaning experience every time. While we can’t always guarantee that your preferred cleaner will be available, we can assure you that all of our cleaners go through the same thorough process and provide excellent service. If there are any specific details or preferences you’d like us to know about your home, we can easily add them to your account so that any team that comes to clean will have all the information they need to exceed your expectations.
We understand that sometimes things come up and you may need to cancel your appointment. If that happens, we kindly ask that you let us know at least 24 hours in advance. If it is is canceled after the 24 hour deadline we charge a 20% cancellation fee. You can easily cancel your appointment by logging into your customer portal or giving us a call. We’re here to make your life easier and will do our best to accommodate your needs.
TRUST & SAFETY
We know how important it is to have trustworthy cleaners in your home. That’s why we take the time to carefully vet all of our RefreshCo Cleaning team members to ensure that they’re the perfect fit for both us and our customers. You can have peace of mind knowing that our cleaners are reliable, professional, and committed to providing you with the best possible service.
If you have any questions or concerns during your cleaning appointment, please don’t hesitate to let your cleaning team know or give our main office a call.
At RefreshCo, we stand behind the quality of our work, and your satisfaction is our top priority. That’s why we offer a 100% satisfaction guarantee – if for any reason you’re not completely satisfied with your cleaning, just let us know and we’ll come back to make it right. We want you to feel confident and happy with the service you receive from us, and we’re always here to help in any way we can.
Our top priority is your satisfaction, so if for any reason you are unsatisfied with your cleaning, please let us know and we will be more than happy to come back and make things right for you.